Returns and Warranty Policy

At Nawabizzmart, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return under the conditions below.

1. Returns Eligibility

• Products can be returned within 7 days of delivery in their original condition, unused, and with all original packaging and tags intact.

• Items that are damaged, defective, or incorrect are eligible for free return and replacement/refund.

• Certain items such as customized, perishable, or hygiene-sensitive products cannot be returned unless received in damaged or defective condition.

2. How to Initiate a Return

• To start a return, log in to your Nawabizzmart account, go to “My Orders,” select the product, and click “Return.”

• You may also contact our customer support with your order details to request a return.

• Our team will verify your request and arrange a pickup or provide instructions for return shipping.

3. Refunds for Returns

• Once the returned product is inspected and approved, refunds will be issued to the original payment method within 3–5 business days.

• If the product is not eligible for return after inspection, it will be sent back to you at your cost.

• Shipping charges (if any) may not be refundable unless the return is due to our error (wrong or defective item).

4. Warranty Coverage

• All products purchased from Nawabizzmart are covered by a 90-day warranty against manufacturing defects, unless otherwise stated.

• Warranty claims must be supported with proof of purchase (invoice/order ID).

• The warranty does not cover damage due to misuse, mishandling, accidents, or unauthorized repairs.

5. Support and Assistance

• For warranty or return-related queries, please contact our customer service team via email or phone.

• Nawabizzmart reserves the right to update or modify this policy at any time, and the latest version posted on our website will apply.